Responding in a Mental Health Emergency
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July 22 @ 11:00 am – 12:00 pm
This course is designed for anyone who wants to feel more confident supporting someone experiencing a mental health crisis. Whether you’ve encountered a frightening situation before or worry you might face one in the future, this training focuses on practical, real-life responses. You’ll learn how to recognize when someone is struggling, respond calmly and compassionately without making the situation worse, and know when it’s time to seek additional help.
Meet the Instructor: Amber Rand is a licensed mental health counselor and seasoned behavioral health leader with more than 25 years of experience advancing trauma informed, recovery-oriented care across Iowa and beyond. As an Instructor for Mindspring, she brings deep expertise in community and workplace mental health education, creating interactive, evidence-based learning experiences that promote understanding, empathy, and resilience.
Amber holds a Master of Arts in Substance Abuse and Mental Health Counseling from the University of Iowa and a Bachelor of Arts in Psychology and Criminology from the University of Northern Iowa. She has held executive and clinical leadership roles in both adolescent and adult behavioral health programs, and is also a Certified International Advanced Alcohol and Drug Counselor (IAADC). Amber is passionate about empowering individuals and teams to foster environments of psychological safety, collaboration, and well-being.
